Mumbai Dabbawalas Experience Mumbai
About
Witness the incredible logistics of Mumbai's iconic dabbawalas - a 130-year-old lunch delivery system that delivers 200,000+ meals daily with virtually zero errors. Studied by Harvard Business School.
Basic Information
Timings
10:30 AM - 12:30 PM (sorting process)
Entry Fee
Free (organized tours: ₹300-500)
Best Time to Visit
Year-round (Monday to Saturday)
Place Type
Experience
How to Reach
Visit Churchgate station area at 11:30 AM to see the sorting and distribution
By Metro:
The nearest metro station is Chhatrapati Shivaji Maharaj Terminus (0.2 km away) on the Line 3.
By Local Train:
The nearest local train station is Chhatrapati Shivaji Maharaj Terminus (0.2 km away) on the Central Line, Harbour Line.
Nearby Metro Stations
Metro stations within 5 km of Mumbai Dabbawalas Experience
Nearby Local Train Stations
Local train stations within 3 km of Mumbai Dabbawalas Experience
History
Started in 1890 by Mahadeo Havaji Bachche with just 100 dabbawalas. Today, 5,000 dabbawalas deliver over 200,000 meals daily using a coded color and number system - no technology required.
Frequently Asked Questions
Opening Hours
10:30 AM - 12:30 PM (sorting process)
Entry Fee
Free (organized tours: ₹300-500)
Type
Experience
Best Time to Visit
Year-round (Monday to Saturday)
How to Reach
Accessible via local trains to Malad station, short taxi or auto-rickshaw ride
Six Sigma certified - only 1 error in 16 million deliveries
Studied by Harvard Business School as a logistics case study
Prince Charles visited the dabbawalas during his Mumbai trip
Best seen at Churchgate or CST stations around 11:30 AM
Organized tours available through the Dabbawala Association
Tip the dabbawalas if they allow photos
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